Your villas run.
You read one message a day.

Kepala runs your operations inside the WhatsApp groups your team already uses. No new app for staff.

138 messages. Three that needed you.

One invented Tuesday. The group, and what you got instead.

Ops · Villa Saraswati138 today
ReservationsGuest arriving 14:00, 4 pax, requests extra towels
HousekeepingSiap, noted
HousekeepingTowels ready. Fridge making noise again
ReservationsCan someone send garden photos for the listing
MaintenanceLater, I'm at Cempaka
HousekeepingPompa kolam mati boss, air mulai hijau
ReservationsGuest asking airport transfer price
Housekeeping🙏
MaintenanceWill check pump tomorrow
ReservationsGuest from last week left a charger, anyone?
HousekeepingNot found
YouDid anyone look at the pump??
MaintenanceBesok boss
ReservationsNew booking Saturday, 3 nights
HousekeepingOk
ReservationsGuest wants late checkout tomorrow, 14:00 possible?
HousekeepingDepends on next arrival
YouWho arrives next at Cempaka?
ReservationsChecking
MaintenancePump part not in stock, need to order
ReservationsSaraswati guest unhappy about pool, asking for refund
HousekeepingGate remote at Cempaka missing
ReservationsNoted
HousekeepingLinen sudah datang
3
things that needed you
Pool pump, Villa Saraswati. Part ordered. Technician Thursday. Guest told.
Late checkout, Villa Cempaka. Approved. Your rule.
Refund, Villa Saraswati. Above your limit. Spa voucher instead?

Add one number. Change nothing else.

Ops · Villa Cempakagroup
1

Add it to your groups

No app for staff.

Ops · Villa Cempakanext day
2

It tracks and chases

Every issue to closed.

Kepalaprivate
3

You get only your calls

One summary a day.

It decides on its own. Only as far as you let it.

You set the level per decision type. Inside it, it acts. Outside, it asks you.

Invented example. You can change any level at any time. It never writes to guests; your team does.

Inside your limits. On the record.

Your limits, enforcedFrom your rules, never from chat.
Every action loggedWith the rule it applied.
Your data stays yoursStored in Singapore, in your own space.
Sensitive numbers removedCard, ID, passport, bank.
No one is scoredRoles, not people. Anyone can opt out.
No model trainingWritten agreement. Off switch any time.

Built for operators who run on WhatsApp

Villa portfoliosBoutique hotelsServiced apartmentsSoutheast AsiaMiddle East

Before you ask.

Does my staff need to do anything?

No. Same groups, no app. They'll see a new member that occasionally asks a question when something stalls.

Will my staff feel watched?

It tracks issues, not people. No per-person response times, no rankings. Anyone can opt out and the group still works.

Does it message my guests?

No. It tells your reservations team what to say; they send it. Guest chats stay with your people.

What if the AI gets something wrong?

Start it at recommend-only if you like: a mistake is then a wrong suggestion, not a wrong action. Lower any level at any time. When unsure, it asks.

Is my data safe?

Stored in Singapore, in your own space. Sensitive numbers removed. Never used to train models. Written data agreement before go-live.

Which languages?

English, Indonesian and the mix Bali groups actually write. It replies the way the group writes. Others on request.

How long is setup?

About a day. Choose groups, set levels, add the number. We load recent history so day one already knows what's open.

What does it cost?

Based on your groups and message volume. Talk to us for a clear number.

See it run on your own groups.

Twenty minutes. One busy group.

or write to manuel@anayalabs.ai